ICICI Bank Operation Manager Jobs 2025
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Building a successful career in banking operations with us!
ICICI Bank, one of India’s leading private sector banks, is inviting applications for Operation Manager vacancies for the 2025 hiring cycle. If you are a skilled professional or a passionate graduate, this opportunity could be the turning point in your career.
Company Overview
ICICI Bank is one of India’s most privately trusted and with over 5,000 branches in urban and rural centers, it is one of the largest banks in the country. For its digitally inclined innovations, ICICI Bank is a customer-centric bank, and a career-oriented institution of preference.
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Job Description
The ICICI Bank is looking for Operation Managers to optimize the banking value chain, administer the customer lifecycle journey, manage the customer lifecycle, and ensure various regulatory frameworks are met. The position requires a leader with sufficient knowledge of the various processes involved and commitment to excellence.
Position: Operations Manager
Company: ICICI Bank
Type: Full-time
Requirements: 2-5 years experience, open to interns
Location: India
Industry: 2025 Bank Manager jobs, career opportunities in ICICI banks
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Roles & Responsibilities
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Manage daily banking activities in branches or back office departments
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Ensure compliance with the RBI and internal policies
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Manage account opening, loan processing, and KYC verification
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Conduct training sessions for the operations team
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Populate reports according to the bank’s data and operations policies
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Timely reporting and data accuracy after bank transactions pinpointed
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Handle customer escalations and coordinate with customer support for better service outcomes
Keywords: daily bank operations, branch operations manager, RBI compliance, ICICI job duties, loan process management
Required Skills and Qualifications
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CUF, Communication Spain, Commerce, Finance, Business Equivalents, Bachelor’s Degree
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Excellent presentation and sales abilities
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Thorough knowledge of the regulatory policies and products of the bank
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Nurse manager can efficiently manage teams and work in challenging and pressing environments
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Banking and document software including excel
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Preferred (Not Mandatory)
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Master of Business Administration, Banking, or Finance
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Postgraduate Banking operations certified, NISM, IIBF or JAIIB
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Finacle and other core banking systems experience
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Knowledge of UPI systems and AML along with fraud detection tools are of interest.
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Application Steps
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Go to ICICI Bank Careers.
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Look up for “Operation Manager – 2025”.
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Create or log in to your account.
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Upload your resume and complete the application form.
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Submit and check for computer generated confirmation emails/SMS.
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Hiring Process
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Stage 1: HR conducts initial phone screening
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Stage 2: Internet based evaluation on operations, compliance and reasoning.
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Stage 3: Interview with Branch/Regional Manager of the bank.
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Stage 4: Last HR interview (joining offer details, salary, location, timeline).
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Salary and Benefits
Salary Band: ₹6 – 10 LPA (depends on experience and location)
Benefits:
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Bonus based on performance
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Insurance for health issues for self and family
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Retirement plans, PF and Gratuity
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Joining and retention bonuses (if applicable)
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Job Type and Locations
Type: Limited hybrid arrangement, location: only for on-site user
Type of Work: On-site
Job Locations: PAN India
Delhi, Kolkata, Bangalore, Hyderabad, Chennai, and tier-2 cities
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Application for EY Assistant Manager – Operations Openings 2025
Benefits of Working at ICICI Bank
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Learning and development through ICICI academy
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Lateral shifts for rapid progression
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Leave travel concession
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Paid maternity leave and paternity leave
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Subsidized housing loans
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Performance appraisal alongside rewards and recognition
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Why Join As a Fresher?
This position ideally fits seasoned candidates, but freshers with an internship, campus placement, or relevant certifications are also welcome to apply. Entry level talent at ICICI Bank are well supported through the bank’s extensive training infrastructure.
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Interview Preparation
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Revise fundamental banking concepts, ICICI’s policies, and its products.
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Revise ICICI’s products as iMobile Pay and Coral Cards.
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Stand firm, professional and articulate as you set forth expectations for the role.
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Resume Preparation Tips
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Highlight banking internships, customer service positions, certifications and relevant experience
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Outline measurable results in bullet points
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Tailor the document to ATS and limit the length to 2 pages
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Mention relevant software with industry keywords in the JD
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Important Note
This role is full-time and requires background checks, contract or freelance candidates won’t be accepted. Applicants need to be legally permitted to work in India. ICICI Careers is the only platform for candidates to apply, all other websites should be flagged as fraud.
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Apply now: Operation Manager
Conclusion
The 2025 ICICI Bank Operation Manager recruitment drive presents an opportunity to build a career in the growing banking sector of the country. These roles are not only available in in Mumbai and Mysore, Delhi and Dhanbad, but also in other cities, providing accessabling and impactful banking careers with stability and growth.
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Final Thought
For banking operations, the field goes way beyond numbers. It is built upon trust, precision, and a lasting impact. Step in to ICICI Bank as an Operation Manager and partake in a legacy that in the coming years will reshape the country’s financial services framework.
FAQs
Q1: Can freshers apply for Operation Manager roles at ICICI?
A: Yes, with relevant internship or certification experience.
Q2: What is the typical work week like?
A: 5-6 working days depending on branch and region.
Q3: Is relocation permitted?
A: Yes, in cases of business need and availability.
Q4: Is there a probation period?
A: Yes, 6 months post joining is typical.
Q5: How soon will I get a response after applying?
A: 2-3 weeks
