Bajaj Deputy Manager Operations Jobs Bengaluru 2025
Company Overview
Bajaj is looking to bring on a Deputy Manager—Operations and Service in Bengaluru to further enhance its commitment to operational excellence and outstanding service. Founded on integrity and innovation, Bajaj commands respect in core sectors including automotive, finance, insurance, and electricals, winning customer loyalty through continuous improvement and technology-driven solutions.
In 2025, Bajaj is making further investments in digital transformation and efficiency gains, and as part of this strategy, the Bengaluru location is recruiting leaders in operations and frontline service. The Deputy Manager position is ideal for professionals eager to advance their careers in operations management, customer engagement, and team leadership with a prestigious Indian corporation.
Reporting to the Operations Head, the Deputy Manager is the operational pivot, guiding day-to-day service delivery and seamless customer journeys. The role requires strong problem-solving, analytical capability, and the ability to energize talent across multiple functions toward a common service vision.
Roles and Responsibilities
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Lead, coach, and inspire a diverse team of associates so that exemplary service becomes a daily habit.
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Collaborate with clients, partners, and key stakeholders to swiftly handle escalated issues.
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Track KPIs, service quality metrics, and operational goals to guarantee alignment with standards.
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Spot opportunities for process enhancement and put forward cost-minded solutions.
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Champion digital tools and transformation strategies that drive operational excellence.
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Ensure that every activity complies with company policies, regulatory requirements, and promised service deliverables.
Required Skills and Qualifications
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Bachelor’s or Master’s degree in Business Administration, Operations, or a related discipline.
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Minimum of 4 to 7 years in operations, service, or customer support leadership.
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Sharp analytical mindset and decisive problem-solving capabilities.
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Skilled in MS Office, CRM systems, and service management platforms.
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Outstanding verbal and written communication, paired with solid interpersonal skills.
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Comfortable working under pressure and adept at juggling competing priorities.
Preferred (Not Mandatory)
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Experience in BFSI (Banking, Financial Services, Insurance) or Automotive domains.
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Familiarity with Lean, Six Sigma, or any recognized process improvement method.
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Involvement in, or awareness of, digital transformation efforts and tools.
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Application Process
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Navigate to the official Bajaj Careers portal.
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In the job search bar, key in Deputy Manager – Operations and Service Bengaluru 2025.
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Click “Apply Now” to either create a new career account or log in.
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Complete the form with personal and professional data, attaching an updated CV.
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Submit the application and monitor your inbox for HR updates.
Interview Process
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Stage 1: Initial resume evaluation by the HR team.
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Stage 2: Virtual/phone discussion focused on your background, skills, and achievements.
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Stage 3: In-depth operations-oriented technical case-study assessment.
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Stage 4: HR closure on compensation, job expectations, and start-date agreement.
Salary and Compensation
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Competitive pay aligned with market benchmarks.
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Variable pay tied to performance, plus regular allowances.
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Comprehensive health and wellness insurance.
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Pension plans and employee stock plan eligibility per guidelines.
Work Model and Location
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Primary office: Bengaluru, Karnataka.
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Work model: Hybrid or full on-site, based on project needs.
Applicants with Disabilities
As an equal opportunity employer, Bajaj actively invites applications from individuals with disabilities, reinforcing commitment to inclusive workspaces.
Drug and Alcohol Policy
Bajaj enforces a zero-tolerance policy on drugs and alcohol.
Benefits at Bajaj
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Supportive policies designed for employee growth and well-being.
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Generous paid leave, wellness activities, and work-life harmony initiatives.
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Structured training, mentoring, and sponsorship for industry certifications.
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Internal job mobility and potential for international assignments.
Why Join as a Fresher?
Though this position targets experienced talent, Bajaj frequently opens other operations and service roles to fresh talent, establishing itself as a sought-after employer for early and mid-career professionals.
Interview Tips
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Familiarize yourself with Bajaj’s recent initiatives, service innovations, and highlighted customer achievements.
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Be ready to discuss process improvement and team management with real-world examples.
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Use the STAR (Situation, Task, Action, Result) framework to answer any HR question.
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Communicate with confidence, clarity, and brevity to make your point clearly.
Resume Preparation
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Spotlight skills in operations management, customer service, and leadership.
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Use action verbs such as led, improved, achieved, streamlined.
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Update with metric-driven successes and ensure compatible formatting to pass ATS checks.
Important Reminder
Double-check all information when submitting your online application—incorrect or incomplete details can lead to elimination from the process.
Why This Job Matters
The Deputy Manager—Operations and Service position is designed for professionals eager to move into leadership while directly influencing both operational performance and customer satisfaction.
Final Note
Job seekers who value stability, growth, and the chance to enhance one of India’s most respected business houses should consider the Bajaj Deputy Manager—Operations and Service position in Bengaluru for 2025. This role merges operational excellence with customer-centric leadership, paving the way for sustained career advancement.
Final Thought
At Bajaj, excellence and employee empowerment are not just values on a wall; they drive our daily work. Joining us means linking your journey to a name synonymous with innovation, integrity, and care. We invite you to step forward.
FAQs
Q1. What is the job role of Deputy Manager – Operations and Service at Bajaj?
A1. You will oversee operations, lead service delivery, and enhance the overall customer journey.
Q2. Where is the job location for this role?
A2. The office is located in Bengaluru, Karnataka.
Q3. How can I apply for this job?
A3. Go to the Bajaj Careers website and submit your application there.
Q4. What qualifications are required?
A4. You need a degree in Business or Operations and 4 to 7 years of related experience.
Q5. Does Bajaj hire freshers?
A5. Yes, we recruit fresh talent; this role, however, is aimed at candidates with experience.
Q6. What is the expected salary?
A6. The package is competitive and includes benefits, allowances, and performance incentives.
