JP Morgan and Chase Hiring: Credit Support – Operations Analyst | 2025

JP Morgan Credit Support Analyst Bengaluru 2025

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About JP Morgan and Chase

JP Morgan and Chase is a leading provider of banking, private banking, and merchant services with a global presence in over 100 countries. They are also well-known in India for their distinctive mid and back-office operations. JP Morgan has a strong reputation for an employee friendly work culture coupled with innovation and financial strength. JP Morgan’s branches are spread across Mumbai, Bengaluru, and Hyderabad where they offer back office services. The Bengaluru branch serves as a focal point for operational positions such as Credit Risk, Transaction Processing, and Support Services.

Job Overview: Credit Support – Operations Analyst

As a Credit Support – Operations Analyst, you will assist in the management and processing of documents related to credits. This consists of providing documentation, approving credit limits, entrepots of financial risk information, liaising with relationship managers, and compliance reporting. This position is well-suited for those hoping to develop a career in corporate banking, credit risk operations, or in client servicing positions.

Key Responsibilities

• Oversee the credit documentation process for commercial and institutional clients

• Cross-check and revise credit exposure information in different systems

• Update information for different systems and support analysts and relationship managers with operational needs

• Help in the day-to-day operational needs of credit analysts and relationship managers

• Support analysts and managers in daily operational tasks

• Ensure compliance with company policies and regulatory requirements (KYC, AML)

• Oversee and report gaps in documents and data streams

• Ensure the generation of credit documents and reports, and management information systems for stakeholders of the organization

• Pre and post the documents needed for the review boarded for the internal and external audits

• Oversee queue and SLA met the daily management of queue

• Basics of operational risk management and controls

Skills and Qualifications

• Strong data reduces error and efficient processes in data management

• Understanding of the processes in credit support, KYC, and client onboarding processes with regard to the client’s requirements and business scope

• Requirement in more advanced in MS excel for the client’s requirements and business scope understand for the requirement their credit risk documents and commercial lending capabilities

• Sophisticated in working and meeting and performing under stipulated timeframes and requirements

• Proactive in verbal and non-verbal systems for the needs of the clients, personnel, and business

• Flexible in the meeting of requirements and time zones from different business around the globe

Eligibility Criteria

• Education: B.Com/BBA/BBM/M.Com/MBA/B.Sc/BA or other (preferably with finance)

• Experience: from 0 to 2 years performing support for credit operations, documentation, or banking support

• Graduated submits: 2022/2023/2024/2025

• Work Eligibility: Citizens and residents of India

Preferred Experience

• Have some hands-on experience as an intern or worked in client documentation and credit support.

• Have worked with banking systems like Loan IQ, Flexcube, Finacle, and Salesforce.

• Understanding of basic compliance regulations such as AML, KYC, and Basel norms.

• Prior exposure in banking, KPO, or NBFC support roles is a plus.

Work Location & Shift Details

• Bengaluru, Karnataka, India as the center.

• On-site or Hybrid depending on the project.

• General or Rotational depending on the team.

• Global Credit Risk Support (EMEA, APAC).

Salary and Benefits

• CTC: ₹4.5 LPA – ₹7.5 LPA (experience & role level based).

Additional Benefits:

• Gratuity.

• Annual bonus (performance based).

• Night shift allowance (if applicable).

• Employee wellness programs.

• Internal learning and development access.

• Career mobility within teams across the globe.

Career Growth at JP Morgan

Your journey starts with JP Morgan as a Credit Support Analyst.
With performance, one can progress to roles like:

• Senior Analyst – Credit Risk Ops

• Team Lead – Credit Documentation

• Assistant Manager – Lending Support

• Associate – Risk & Client Services

• Vice President – Credit Risk & Controls

JP Morgan invests heavily in talent development through upskilling, certifications, internal job postings (IJP), and mentorship programs.

How to Apply

• Visit: https://careers.jpmorgan.com

• Go to “Search Jobs” and enter: “Credit Support Operations Analyst – Bengaluru”

• Choose the relevant job ID and click Apply

• Register / Login and upload your resume

• Fill the application form and submit

Interview Process

• Online Application Screening

• HR Phone Interview – Eligibility Check

• Online Aptitude & Excel Assessment

• Technical Interview – Credit Documentation, Risk Scenarios

• Managerial Round – Case-Based / Behavioural Questions

• Final HR Discussion – Salary, Location, Joining Date

What Does the Position of Credit Support – Operations Analyst Entail?

At JP Morgan and Chase, the Credit Support – Operations Analyst position significantly contributes to the corporate lending lifecycle, credit granting, and documentation processing activities, and also provides support on these processes. This is not purely operational work, as it requires managing invaluable client information, interfacing with credit risk departments, participating in loan servicing, and maintaining credit histories.

As an Operations Analyst, some of your daily tasks can include processing credit data, validating approved credit limits, managing client KYC/AML documents, exposure monitoring, and supporting internal audits on compliance processes. From the bank’s perspective, the position is important and assists in maintaining the bank’s financial soundness as it is responsible for managing credit risk in loan servicing, credit terms setting, and collateral appraisal.

Tools, Systems, and Platforms You Will Learn

In this position, you will work with the following banking tools used in the industry:

• Loan IQ – for managing the corporate loan portfolio and tracking the life cycle of the loan

• Finacle or Flexcube – for managing the credit disbursals

• Salesforce / internal CRM systems – for managing client interactions

• Microsoft Excel – for reporting and reconciliation of data

• Tableau / Power BI – for visual analytics (optional)

• Risk Control Platforms – for checking compliance with internal lending limits

Understanding these tools will enhance your ability to ensure accuracy of data and reporting, monitoring compliance for processes which will enable you to move to greater responsibilities in credit risk, finance, or treasury operations.

Who Should Apply?

If you are a:

• B.Com / M.Com / MBA Finance / BBA / BBM / BA Eco graduate

• Fresher or 0–2 years experienced professional

• Interned with a banking/finance/credit institution

• Strong command of Excel and finance terms

• Seeking non-voice and back-office occupations within MNCs

• Desiring a shift from BPO/KPO to core banking

…Then this job is ideal for you!

Whatever your background, whether you studied at a Tier 1 college or a finance-centric university, or if you pursued a more general education, JP Morgan ensures you receive the necessary training and support for your professional development.

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IIlustrative Workflows for You to Manage

• Credit Agreement Review: Validate and summarize the client’s agreements, collateral documents, and interest rates.

• Credit Limit Setups: Assist in data entry for borrower limit approvals within proprietary systems.

• Validation of Required Documentation: Work with risk officers to review and validate all necessary documents so support documents are in line with internal standards.

• MIS and Reporting: Construct the monthly exposure report for credit with emphasis on the accounts which are most at risk.

• Audits and Reviews: Prepare responses for queries raised from internal audits and requests for compliant documents.

• Onboarding Support: Process financial documentation to enable new clients to onboard.

Every industry has a unique demand for precision and attention to detail but these tasks go a step further to demand adherence to regulations and exceptional command of systems and workflows.

Career Path and Internal Growth

Starting with the Credit Support – Operations Analyst position, you can grow to take on several different future roles, such as:

• Senior Analyst – Credit Control

• Assistant Manager – Lending Operations

• Associate – Credit Risk & Policy

• Team Lead – Credit Lifecycle Support

• Project Manager – Credit Platform Migration

• AVP – Client Credit Operations

• Vice President – Corporate Lending Services

Among others that you could find out through JP Morgan’s internal job postings. With managerial internships and mentoring programs, JP Morgan allows you to grow vertically or cross-functionally.

What Makes This Role Special?

Unlike BPO jobs, this role entails:

• Real credit operations work

• Processing and managing financial transactions

• Control of sensitive client credit information

• Building knowledge in financial compliance and banking tools

• Collaborating with EMEA, APAC, AMER cross-border teams

Also, you will be better positioned in the finance employment landscape, qualifying for positions in NBFCs, fintechs, banks, and investment companies.

FAQs

Q1. Is this job suitable for freshers?
Yes, candidates with 0–2 years experience or finance-related internships can apply.

Q2. Do I need to know credit products or loans?
A basic understanding is good. Training will be provided by JP Morgan.

Q3. What tools will I use in this role?
Primarily Excel, internal tools for risk management, and information management systems.

Q4. Will I have client registration responsibilities?
Not formally, but you may work with internal client relationship managers.

Apply now: Credit Support – Operations Analyst

Conclusion

The Role of Credit Support – Operations Analyst with JP Morgan Bengaluru offers an excellent starting point for freshers and young professionals contemplating a sustained career in global credit operations, client interfacing, and documentation processing. JP Morgan offers industry-leading infrastructure and career advancement opportunities, alongside positions with international exposure, making it an ideal place to begin or advance your career in corporate banking.

APPLY NOW and join a global financial ecosystem that prioritizes innovation and growth!